Privacy Policy

Who We Are

Bitnosis Limited ('we' or 'us' or 'our') gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

Bitnosis Limited’s registered office is at 16 St. Michaels Drive, Sheepcot Lane, Watford Herts WD25 7JN and we are a company registered in England and Wales under company number 8632299. Our designated Compliance Officer is Steven Fawcett who can be contacted at our registered address or on .

Information That We Collect

Bitnosis Limited processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

The personal data that we may collect from you is:

  • Name
  • Business Email
  • Business Telephone Number
  • Mobile Telephone Number

We collect information in the below ways:

  • In person
  • By phone
  • Via email
  • Via VOIP services such as Skype

How We Use Your Personal Data (Legal Basis for Processing)

Bitnosis Limited takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. The purposes and reasons for processing your personal data are detailed below (please note that we may not provide you with all of the below services):

  • We collect and store your personal data in order to provide you with a service and to ensure that related invoices can be sent out to your preferred address
  • We may collect and store your personal data in order to provide you and/or your organisation with hosting services

Your Rights

You have the right to access any personal information that Bitnosis Limited processes about you and to request information about:

  • What personal data we hold about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has been/will be disclosed
  • How long we intend to store your personal data for
  • If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws and/or to exercise your data portability rights.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent.

Safeguarding Measures

Bitnosis Limited takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including:

  • SSL
  • TLS
  • Encryption
  • Restricted access
  • Authentication
  • Firewalls
  • Anti-virus

How Long We Keep Your Data

Bitnosis Limited only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of six years of inactivity after which time it will be destroyed.

Lodging a Complaint

Bitnosis Limited only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.

Steven Fawcett – Compliance Officer
Bitnosis Limited
Bitnosis House
16 St. Michaels Drive
Sheepcot Lane
WD25 7JN